- Payment Methods
- ~ What credit cards do you accept?
We accept Visa, Mastercard, Discover and American Express.
- ~ Do you accept purchase orders?
Yes! We accept school purchase orders via mail (PO Box 115 Chapin, SC 29036), fax (803-345-0888), and email (yl@youthlightbooks.com). NEW - You can also submit your purchase order online at checkout! Purchase orders are net 30 days. YouthLight will not be responsible for duplicate orders. Balances over 30 days accrue an automatic charge of 1.5% for each additional 30 day period or part thereof.
- ~ What credit cards do you accept?
- Shipping
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~ What method of shipping is used?
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UPS and USPS.
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~ What are your shipping and handling charges?
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When submitting a PURCHASE ORDER, shipping & handling charges will apply as follows:
Orders Under $70 Add $6.95 Orders Between $70 - $299 Add 10% of the Subtotal Orders Between $300 - $999 Add 6% of the Subtotal Orders Over $1000 Add 4% of the Subtotal When prepaying with a CREDIT CARD or CHECK SUBMITTED WITH YOUR ORDER, shipping & handling charges apply as follows:
Orders Under $15 Add $4.50 Orders Between $15 - $69 Add $6.95 Orders Between $70 - $149 Add 10% of the Subtotal*
Online Orders Add $6.95Orders Over $150 FREE SHIPPING! All shipments are made FOB Chapin, SC.
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~ What method of shipping is used?
- International
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~ Do you ship orders internationally?
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Yes, we can ship orders internationally, please contact us directly at 1-800-209-9774 or info@youthlightbooks.com for ordering and shipping information.
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~ Do you ship orders internationally?
- Return Policy
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~ What is your return policy?
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YouthLight offers a 100% satisfaction guarantee. If the product you ordered does not meet your needs, you may return it within 30 days. Materials must be be returned in resaleable condition (look like new).
All returns must reference invoice numbers, account name, and reason for return. All shipping charges are the responsibility of the buyer. Items purchased as a set must be returned as a set to receive credit.
Discounted and discontinued sale items purchased via our website are non-returnable.
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~ What is your return policy?
- Orders
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~ What should I do if I encounter: Shorts / Overs / Wrong Titles / Non-Receipt / Damaged?
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Oops! If we've made a mistake processing your order, if you haven't received your order, or if your order is received damaged, claims must be received within 30 days.
Please submit a customer service request via the online form or call us toll free at 800-209-9774.
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~ What should I do if I encounter: Shorts / Overs / Wrong Titles / Non-Receipt / Damaged?
- Review Copies
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~ Do you send out review copies of your publications?
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We generally do not send out review copies except to our resellers. However, we do have a 30 day return policy. If you are not satisfied with your purchase, you may return it within 30 days for a refund.
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~ Do you send out review copies of your publications?
- Mailing List
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~ How do I join the mailing list?
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When you register online, you will have the option to join our mailing list. You can also visit our YouthLight eZine page to join.
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~ How do I take my information off of the YouthLight mailing list?
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To remove yourself from our mailing list, please visit the Customer Service page. Click the "Remove from Mailing List" checkbox and submit the form.
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~ How do I join the mailing list?






